About me
I am an IT Executive, with a career developed in the Startup, HealthTech, Technology, Ecommerce and Financial Market segments.
I have experience in structuring and managing Development, Infrastructure, Governance, Information Security and IT Administrative teams.
I led projects of diverse complexity in Brazil and abroad with multidisciplinary teams, transacting and integrating infrastructures, systems, processes and coordinating all stages delivering quality results.
I have certifications: PMP, Scrum Master, Devops Professional, ISO27002, Itil Foundation v3 and MCSA. Mastery of the English language.
Professional experience
Afya 08/2022 – Currently
(Education and HealthTechs Segment)
IT Director for Afya Digital Health
Responsible for B2B verticals and iClinic/Shosp
LemoneyWay 09/2020 – 08/2022
(Holding Cashback Solutions)
CTO
Responsible for managing the Technology and Products areas
• Conception and development of the new Open Cashback product.
• Structuring teams and processes in the area.
• Definition of productivity metrics (KPIs).
• Structuring and contracting outsourcing services.
Genial Investimentos 2015/04 – 2020/07
(Financial Institution from Group Banco Plural)
IT Director | Infrastructure (2018/12 - 2020/07)
IT Manager | Infrastructure (2015/04 - 2018/12)
Reporting to the CEO / CDO and Management of 8 leaders and 30 professionals. Responsible for the areas of IT Governance, Information Security, IT Finance, Networks and Security (Operational), Servers, Storages, Backup, Operation and Incident Management at RJ and SP offices.
-
Leadership in the consolidation of the technological infrastructure and the teams of Plural and Genial with the creation of a new culture and identity. Generating greater identity with the company and reducing turnover.
-
Management of the Oracle Database migration project on-premises to the Oracle Exadata Cloud Service, being the first broker in Brazil to migrate to this service in the Oracle cloud. This change reduced the broker's closing processing time from 9 hours to 25 minutes.
-
Creation of the Adm (IT), Governance, Information Security, Operation and Incident Management areas.
-
Implementation of the monitoring structure with 24/7 operation. With that, we started to anticipate the communication of incidents (90% of the time) instead of being warned. We were even able to anticipate behaviors and act before the event in 50% of the events.
-
Implementation of rituals and meetings to monitor projects and remove impediments.
-
Preparation of the infrastructure for the Covid pandemic period19, ensuring the home office regime for 90% of employees in 7 days.
-
Reduction of approximately R $ 4MM / year in the costs of technology contracts.
-
Structuring of areas and strategies for Devops, Cloud First, Infra as code and Metrics / SLA’s Books.
-
Interim leadership in the Systems Development areas (2019)
NICEPHOTOS 2013/06 – 2015/04
(Photo Printing and Photo Products Ecommerce company)
IT Manager | Infrastructure
Responsible for Servers, Storage, Backup, Operation, Monitoring and User Support.
-
Creation of the monitoring and review solution for the entire infrastructure.
-
Development of the conveyor belt for transferring the photo files from the Ecommerce Platform in Canada to the Printer in RJ (+ 2MM of photos / month), reducing the process from 3 hours to 30 minutes.
BANCO CRUZEIRO DO SUL S / A 2010/10 - 2013/06
(Financial institution)
IT Production Coordinator
Responsible for Servers, Storage, Backup, Operation and Monitoring on SP and RJ sites. Management of 9 employees.
Consolidation Project for Servers and Storages, from the RJ and SP sites, with removal of silos, reducing the financial cost in provisioning by 40% and operational by 80%.
PROOF 2010/06 - 2010/10
(Technology Consulting Company)
IT Security Analyst
I worked as a consultant with the Projects and Pre-sales team, to implement business continuity and virtualization solutions.
ENDEV 2009/10 - 2010/05
(Technology Consulting Company)
IT Supervisor
Responsible for IT support, operation and implementation in customers. Management of 8 employees.
ÁGORA CTVM S / A 11/2004 - 09/2009
(Brokerage Firm)
Team Leader / Full Analyst / Network Analyst / Network Operator
Coordination of IT Operation and S.O & Storage areas. Team management of 8 employees.
-
Creation of the Site and Disaster Recovery processes
-
Restructuring of the entire park of Virtual servers, Backup (ArcServe for Netbackup) and Storages.
-
Structuring of the IT Operation area and the entire monitoring structure (Ágora Operations Center)
CERTIFICATIONS
EXIN - Devops Professional
PMI - Project Management Professional /PMP
Scrum Alliance - Certified ScrumMaster
EXIN - Information Security Foundation based on ISO/IEC
Microsoft - Microsoft Certified System Administrator 2003
ITSM - Itil Foundation V3
Symantec - Data Protection Administration for Windows using Netbackup 6.5
CURSOS
Perspectives on the Organization - MITSloan School of Management
Executive Leadership Program - Insper
Management 3.0 - Plus Edition Workshop - Fabiana Mello
Advanced Management 3.0 Program - Casa da Educação
Devops Professional - TI Exames
Agile Coach Essentials - TI Exames
COBIT 5 Foundation - TI Exames
Cyber and IT Security Foundation - TI Exams
Sphere vSphere 5.0 - Triple-S
NetApp Fundamentals - Data Ontap 7 and 8 - Columbia Services
Backup Exec 2010 - Symantec Corp.
Storage Foundation 5.1 for Unix - Symantec
ITIL Foundation v3 Training and Certification Program - VENCO
Veritas Netbackup 6.5 for Windows - Symantec Corp.
Fundamentals of Unix System - HP
HP-UX System and Network I - HP
TECHNICAL QUALIFICATIONS
Operating Systems: Linux Centos, RHN; Windows Server 2008, 2012, 2016; Windows Client 7, 8 and 10.
Backup: Veeam 9.5, Symantec Netbackup 6.x and 7.x.
Virtualization: VMware Vsphere 3, 4, 5 and 6
Cloud: Microsoft Office 365, Google G Suite, Azure and AWS.
Microsoft services: Active Directory, GPO, DFS, IIS 6, WNLB, Microsoft Cluster (MSCS), WSUS
Storage and Archiving Infrastructure Solutions (Greater focus on projects)
Monitoring Solutions: New Relic, ELK, Zabbix, Prtg, ManageEngine
Education
Universidade Estácio de Sá
Technological Degree in Cyber Defense
2019 – 2022
Universidade Estácio de Sá
Technological Graduation in Computer Networks
2006 – 2010 - incompleto
Inglês
2019 – 2022
Writing, Reading and Conversation = Advanced